Returns and Refunds

We hope you’ll love your order, but if it isn’t quite right returning to us is easy. You can return unworn item(s) to us within 7 days of receipt for a full refund; your statutory rights are not affected. But there is a returns charge of £25/€33, which will be deducted from your refund amount.

The item(s) should be returned unused and in perfect condition, with all tags still attached. Any additions, including charms and dust bags, should be included in your return. All returns should be sent back to us in their original packaging.Returns that are damaged may not be accepted and may be sent back to the customer.

Before your parcel leaves our ware house, it is fully checked and controlled by our packing team. If you receive a damaged or faulty item, please contact us via email: missexyhk@163.com

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